Customer Service Representative - State Farm Agent Team Member
Full Time in Mount Dora, FL
Responsive recruiter
Benefits
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
ROLE DESCRIPTION
As a Customer Service Representative - State Farm Agent Team Member with Kim Varnadore - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Conduct needs based conversations with customers.
QUALIFICATIONS
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service or sales experience preferred.
ABOUT OUR AGENCY
- We help customers with their insurance and financial services needs through Auto Insurance, Home Insurance, Renters Insurance, Business Insurance, Life Insurance and Retirement solutions.
- Our office is located in Mount Dora, FL
- Kim is a graduate of Palm Beach Atlantic University, and currently enrolled in the Juris Masters program at Florida State University, with a concentration in Financial Regulation and Compliance
- Additional languages spoken Spanish
- We are a growing and energetic office eager to make a positive impact in our community and in the lives of those we serve.

Compensation $48,000.00 - $85,000.00 per year
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none